Your IT system is the lifeline of your business.
Serving your clients and upholding your reputation as a small business is so important. As small business owners ourselves, we get it.
An interruption to your IT service can jeopardize your ability to show up, costing you time, money, and TRUST with your customers. We understand how crucial it is to be able to count on your IT system and your IT service provider to keep your business running smoothly.
Forward thinking, fast service.
When you call, we’re there. We know how important it is to get IT system issues resolved quickly. Our intake process is designed to get pertinent information from you upfront, as well as rank the level of time sensitivity so we can best respond to your needs.
Mindset is powerful, especially when you focus on the big picture. We think offensively to stay one step ahead of threats and disruptions in your IT service. Learn more about our monthly maintenance plans to keep your system up to date and secure.
Happy IT system = happy clients = happy you.
Positive actions have a multiplying effect. Investing in the care of your business’s IT system means you can provide higher quality, reliable service to your clients. As a business owner, you get the benefit of peace of mind.
When you know your system is in good hands, you can focus on more important things - like growing your company and fulfilling your mission.
Albert Smith, Owner & Founder
Albert’s passion for computers began with two gorillas and an exploding banana. As the son of a DOD programmer growing up in the late 1980s, his play things were the early computers that his Dad brought home from work. It was on these simple IBM 386 and 486 machines that he began tinkering and playing the first computer games like Tetris, Snake and Gorilla.
Raised in Southern Arizona, Albert attended the University of Alaska Anchorage, where he earned a BS in Information Systems in 2009. Upon graduating, he worked as the IT Director for a large oil field construction company in Anchorage, Alaska, managing and servicing their entire network and computer systems for 6 years.
In 2016, Albert reached his quota on Alaskan winters and decided to head to the South Pacific. He relocated with his family to the Big Island of Hawaii that same year. Soon after, he founded IT Kona, seeing a need in the Hawaii business community for quality IT service.
Computers aside, Albert’s second love is exotic fruit. His choice tropicals to enjoy include members of the Annona family – Cherimoya, Soursop, Atemoya, Corazon, and Custard Apple. His all time favorite is Durian - known as the “king of fruits”. He lives in Kona on the Big Island of Hawaii with his three children.
What our Clients Are Saying…
“Albert Smith with Kona IT Solutions has been absolutely essential in setting up and maintaining our computers. Since moving to Hawaii, he has been our only source for all our IT needs and service. Beyond his vast knowledge, experience, and expertise, he is professional, conscientious, diligent and a man of integrity. Over the years, we’ve never felt like just a client as he is naturally friendly and transparent. His fees are very fair and he stands behind his work. His services has always met or exceeded our expectations and we highly recommend Albert to be your IT solution.”
“Kona IT Solutions has been invaluable to me in setting up my business. Al helped with everything IT related from technology purchases, website design, email set up, to technical troubleshooting. Al’s demeanor is easy-going while also time efficient. He has also been speedy to return calls and provide support. I am happy to recommend him.”
“Kona IT Solutions is our company’s go to expert when it comes to our network, individual computers, software, and troubleshooting issues. Albert is always on time, professional, and works efficiently to reduce any interruption of service. His knowledge and experience with software applications to troubleshooting WiFi systems is invaluable. Albert determined the cause of our network interruptions and quickly repaired them. I highly recommend Kona IT Solutions if you want a quality professional to work on your sensitive computer systems. ”